Carol Stream, United States
120 Tubeway Dr
$$$
+1 6305173160
N/A
Very small, efficient operation. Be sure to make your pick up appointment. Good processing of equipment.
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All done online. On day of pick up you aren't told but you need to arrive at least 45 mins. Before pick up. You must take and upload several pictures of yourself, ID and vehicle being picked up inside and out and same at end of rental. I was charged for mileage and I put fuel back in truck. I ask why and they said I'll be contacted within 48 hours and am still waiting.
They always have a problem when they come, they don't even want to talk to you
I rent a lot from here. No issues ever.
Thank you manager & staff of Carol Stream location and regional manager for helping out with my situation back on 12-10-2018 weekend you guys didn't had to help me but you showed real compassion and real live humanitarian skills it's took understanding thank you for that it's noted and I wanted to let you guys know that I’m greatful .
If I could give them a "0" I would. I picked up a truck that had a bad spindle on the right front tire. Rubbed a hole in the break line and caused me to have a blow out. I was told that this could have been avoided if they would have inspected the truck before I picked it up. I had the blow out. UHAUL took care of me with a new truck. I called U Store It to let them know I would be late returning the new truck and told them why and they wanted to charge me late fees. UHAUL took care of that too. U Store It is not a reputable place to do business with.
Good customer service. Two gentlemen in the office were helpful. I bought boxes and they helped me deliver them to my car.
Great service! Would return again...
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