Carrollton, United States
2109 Luna Rd #100
N/A
+19724888100
Water Event certainly works hard! I've been a client for years getting my bottles filled until they installed a system under my sink at home. When I tried to do my annual filter-changing and sanitizing on my own, things just didn't taste right. I called to confess I needed help and Terri walked me through the ENTIRE PROCESS and couldn't have been nicer or more thorough! He gave me great advice for next year, which will include a visit to the store this time and a wonderful deal! Thank you so much for your help!
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We really enjoy their water delivery service. I love Mountain Valley water because of the glass containers. I was spending a fortune buying individual bottles. So glad a friend recommended Water Event! The deliveries are on time and I save money AND time not having to purchase from the store.
James L. assisted me with my RO filters. Very knowledgeable and saved me money with his advice. Great customer service!
I am a very happy, loyal customer for 5 years! I searched for glass bottles, ph level, and service - Water Event never disappoints! I highly recommend -
DO NOT WORK WITH THIS COMPANY. I JUST FILED A COMPLAINT WITH THE BBB. I also filed an official complaint with Mountain Valley. I had water delivered twice and for the life of me, I have no idea how their office functions or what type of company they are running. I didn’t do research on them before I enrolled which obviously wasn’t smart in hindsight. It just never occurred to me that I had to do research before signing up for WATER DELIVERY which is a basic service. I just called Mountain Valley and asked how I could have water delivered and they gave me a phone number to this company. I usually buy Mountain Valley products in bulk from Whole Foods but it's obviously easier to have it delivered to your door than picking it up yourself. When I spoke to multiple Water Event representatives before I enrolled, they told me they had a BUY 2 GET 2 promotion for new customers but in order to take part, you had to have service with them for a whole year and the BUY 2 GET 2 deal is for your first year only. They sent me their flyer for the promotion BUY 2 GET 2 FREE (attached). You can look at it yourself. After my second delivery, they sent me an invoice for almost 100 for 4 bottles of water. I called the company and the representative said they apologize and are “sorry” nobody informed me of the fact that the pricing or “promotion” is for the first time only and the “actual” price is not what I will be charged. The “actual fee” is more than double. Every single representative I spoke to ‘just failed’ to mention their “promotion” is for the first order. You just “forgot” to mention your “actual” price of service?! I mean are you kidding me? You ALSO “forget” to mention that their “promotion” on applies to your first order ON A MARKETING FLYER?! It makes me sick. Will be switching back to Whole Foods. I hope Mountain Valley terminates their agreement with them and I will be urging them to do so.
Deli
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