Carthage, United States
895 MS-16 W
N/A
+1 6012674949
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
The customer service was horrible! They treated my husband terribly and told him he should not even come to the Carthage store and go to a corporate store if he needed help. The customer service on the phone the day before informed him to go to Carthage store and they would correct the problem. AT&T should be very disappointed in there employees working at the Carthage store. She was rude and we were extremely nice and I even left with a smile. However I did leave with her name which was Lana, the date was 1-24-2021, and the time was 12:19 pm. I am very disappointed in AT&T’s service. Extremely unhappy and unpleasant visit. She belittle us and made us feel like we were stupid nothings. She was so hateful and hurtful to us.
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The service was great no complaints everyone there was wonderful I would send others also
The sales staff at AT&T in Carthage Mississippi were friendly knowledgeable and patient which was important to a stroke victim like myself
So, I’ve been an AT&T customer for a very long time now. It’s one of the only carriers that can keep up with my busy lifestyle, I have about 22 lines, and I’ve always been in and out of the store somewhat quickly..But today was different. Today I sat down and experienced the best service I’ve ever had. There is a representative in this Carthage store named Destinee. She was so knowledgeable about EVERYTHING AT&T has to offer. And she was able to correct an error that was done by a different rep over the phone and by merging the separate plans I was on she has saved me an estimated 135 per month!! I’ve never met someone so gracious, courteous, knowledgeable and thorough. If AT&T clones her they’ll definitely see a spike in loyalty and new customers. Thank you Destinee, your store will be on my top recommendation list to my fam and friends. Thank you and God bless!!
April and Destinee was so helpful and gave me all the attention I need they are excellent working good job guys!!
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