Grand Rapids, United States
4975 Starr St SE
N/A
+1 6169491623
The guys at Cascade Hills are exceptional. They squeezed us in quickly today and gave a vehicle we were looking at purchasing an inspection. They came through and helped us make our decision.
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Great mechanics. Never steared us wrong. Have been using them for 10 years.
Tested out a car we were considering purchasing. Always friendly, professional, knowledgable, honest and dependable. We have been taking cars for repairs, oil changes, inspections there for over 20 years. Appointments wise because they are always busy. Tow service available also.
Fantastic, quick service at an amazing price! Communication was also great; they're available by phone and email (which they responded to very quickly!). They'll tell you the exact price (including tax) up front, and if they find anything additional during inspection they create a list of what NEEDS to be done versus what could be done. They also give reasons for the distinction between needs and coulds, and give prices for those things up front as well. All together, I got three things fixed on my car for about 150 cheaper than I would have paid for just the one at another mechanic. I will definitely be coming back should my car ever have issues again!
Cascade Hills was recommended to me by 2 of my coworkers that have been taking their vehicles to Mark and Andy for 30 years. I can say whole-heartedly that I have never received better customer service, quick turn around time, and quality, ethical work from an auto shop before. They are impeccable! Thank you so much, Cascade Hills! You have yet another lifelong customer!
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