Cascais, Portugal
Av. Marginal 8554
N/A
+351 214825700
Wheelchair-accessible car parkWheelchair-accessible entrance
Nice gym. A staff member approached me while doing weights and asked me to remove my hat/cap as against policy? Would love to know the reasoning behind this policy as I’ve never been told that before in a gym.......
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We are staying in the Hotel Cascais Miragem, and this is the “hotel gym”. Amazing gym facilities, the best gym in a hotel I have ever seen, multiple studios, spinning room, reformer Pilates room, dozens of treadmills/bikes/cardio machines, lots of weights machines, big free weights area. Top class
Don't Go! -Lack of cleaning staff during covid19 -Not cleaning the entire machines and equipment during covid19 -Not enough space between people during group class -Not enforcing social distance during group classes -Sofia Ferreira using dubious contract signing and sharing methods -Violation of 14 day cooling-off period -Not informing members of the complaints book - Gonçalo Silva Leitão advises to use the online complaint book on their website after follow up -Online complaint book on website points to the academy page
INADMISSSIBLE basic measures too protect you from covid are not applied here it is a shame to welcome members in a such condition If you want to put your health in danger, go there we will not renew our subscription bad management
I’ve paid thousands of Euros to this gym over the many months that I’ve been a member. I enjoy being a member but what frustrates me and will make me look for another gym is their 10 Euro charge for the loss of my membership card. It doesn’t cost 10 euros to replace a card and many gyms now have progressed where you can sign in digitally or with a barcode.
My family and I visited Cascais for 1 month. I signed my 2 big kids up for swim lessons here. They loved it. I loved it! Such a beautiful facility and excellent customer service. We worked a lot with Sofia Ferreira. She was so prompt at getting back with me to make this trip to Cascais successful. Such a wonderful person to work with. If we come back next year we will definitely come back to Holmes place.
The Zumba and Mixed dance classes by Inês Silva is superb! A 'must attend' among the classes offered.
The facilities are ok a bit small; very restricted access to the space, you get scolded on just about everything. The staff although friendly they have issues with just about everything that you do. Their only interest is to sell you some kind of a training session. Once you sign an agreement you’re lock for a year; the cancellation fees is hefty. Make sure that you like it and that you can live with their scolding prior signing up.
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Wheelchair-accessible car parkWheelchair-accessible entrance