Castaic, United States
27701 Lake Hughes Rd
$$$
+1 6612951623
N/A
Kerbside pickupNo-contact deliveryDeliveryDrive-throughTakeawayDine-in
Gender-neutral toiletsGood for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeKids' menuLate-night foodQuick biteSalad barVegetarian options
The food was hot. It was good early in the morning and it was ready quick. However it seems that etiquette at the counter by McDonald's staff Associates has gone out the window. Nobody smiles at the registers anymore. Or ask how are you doing today. I remember when I worked in fast food, McDonald's being one of the places we were told to smile at the customer all the time and ask them how they are doing in this area McDonald's could definitely use some training for the employees cuz a lot of them are rude as well not just McDonald's but all fast food restaurants.
like
I'm sorry to say that even though I did not order anything from here this morning my coworker did order a sausage mcmuffin w/hash brown n coke. Later on in the day she opened up the lid of the drink and found mysterious brown floaties! Nelly the manager said sorry come back n get another order for free. But we're not from the area we were only in the area for a food distribution assignment and were shocked n disgusted to realize she may have ingested something vile. : /
Majority of the time they get the order correct. Very fast drive thru. Polite employees. Clean facility
What can I say food was good, fries where nice a hot just the way i like them , fast service nice friendly staff.
Very nice McDonald's. Updated decor. Has 2 tables that light up to keep kids entertained while you eat. Also has a nice indoor playground good for kids to stretch out on those long road trips along the 5. Restrooms were clean and very large.
The new drive thru seems to confuse the order takers. I ordered one filet fish when I got to the window I was told my charge was for a coffee drink, when I said that wasn't my order, she said oh ok so it was 4 filet of fish well done, strike 2, I said no just one fish sandwich. It was ok, a little sloppy in the box, lots of tartar sauce.
I been stopping at this McD's for a bit now well every time we go down south very convenient cuz they are open 24 hours and next to the freeway. We usually use the drive thru and there's two lanes. The parking lot is super big I'm not sure if truck drivers can park in the parking lot but for sure on the street fyi lol. Great customer service and never had any problems with our orders.
This place is worth giving a shot. They have big portions for fair rates. Constantly clean and with awesome ambience. I highly recommend this place.
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