Catonsville, United States
6030 Baltimore National Pike
$$
+14107477057
N/A
Went there on Wednesday 8/5/2020 after calling in to see if they had the item I was looking for (which was confirmed in Stock) then I drive 30 minutes to go there to pick it up and now suddenly it's not in Stock while the sales person and his manager both look dumbfounded. Called corporate and they verified that it was indeed in Stock but that store at their own discretion limits to 1 per person even though their ad says 5 per person. I didn't know corporate stores can make their own rules for each individual store? Terrible management
like
It is a staples for the love god. What is there to say? The reason I am giving this one 4 stars is that it is usually empty. So it is super easy to use! See you there!
Best price I could find to have copy’s printed. When I got confused about the pick up time and showed up early the young lady working was a little rude and laughed at me when I said it was fine I’ll just pick it up later. Not sure what’s up with that? The confirmation email says pick up by 6:30. I mistakenly read that as I can pick it up any time before then.
I just feel customer service need inproving. To ask a simple question and still leave as if I hadn't asked anything suggest to me customer service training is greatly needed in dealing with the public and knowing store products when a customer makes an inquiry.
This location is marked as CLOSING DOWN... they're selling everything at 50% off, etc.
I went to the printing section to get business cards made and the customer service was fantastic. Tricia was very patient with me while I decided which layout I wanted for my cards. She was super positive and is very knowledgable about print layouts. I previously had a bad experience at a different Staples( in the printing department), but this great one has made up for it. This will definitely be my go to Staples for printing services when I'm in the area.
Worst experience ever! Young white woman was rude, disrespectful, unhelpful. She loud talked and was condescending ! She made me uncomfortable. Retraining is necessary for her!
Clean store. Neatly organize and very easy to get customer assistance.
Deli
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