Verizon Authorized Retailer - TCC

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Catskill, United States

locations.tccrocks.com
Cell phone store· Internet service provider· Telephone company· Electronics store· Telecommunications service provider

Verizon Authorized Retailer - TCC Reviews | Rating 4.7 out of 5 stars (5 reviews)

Verizon Authorized Retailer - TCC is located in Catskill, United States on 40 Grandview Ave. Verizon Authorized Retailer - TCC is rated 4.7 out of 5 in the category cell phone store in United States.

Address

40 Grandview Ave

Phone

+1 5189437800

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Repair services

Open hours

...
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C

Cheryl Nekos

I can't say enough good about the Verizon store in Catskill. I'm a Realtor and I was having issues with my phone not working and I went to the store on the day they were having a school backpack give away and were closed. I tried the door and I think the manager, Ryan Bice saw the desperation on my face and opened up for me. He quickly addressed my phone issues and spent about an hour and half trying to help me. While it was a temporary fix, it helped me tremendously. He went above and beyond anything I expected. He could've easily said, \we're closed\, but he didn't. Ultimately, I ended up there again and he concluded I probably needed to replace the phone and helped me with the call to Verizon. I got my replacement and then reached out to him - yet again - to see if he'd help me set it up. He readily said yes and I went in today and he set me up. He's the best asset Verizon has. He's so professional and polite to all the people that came in store while I was there. I can't say enough good things about him - it restored my faith in humankind. Verizon is very lucky to him be their face to the public. If I could give 10 Stars, I would. Thank you again, Ryan Bice!!

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Lisa Messina

Excellent customer service! Ryan Bice did a great job helping me move my mother’s number to my plan and got me set up with my new phone. Even though I came in just before the store was supposed to close he took his time to take care of me. Highly recommend!!

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Robin Williams

Ryan helped me out by researching my account to give me the best path to replace a broken phone. The guys who were there the day I picked up the new phone were accommodating, helping me set things up! Excellent service!!

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Joshua Mendoza

Sarah was a tremendous help, helped me secure the iPhone 12 and an apple watch within an hour!! Customer service was overall excellent!

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Hennie Vogel

Catskill store is absolutely wonderful!!!! Clarita, Zack and Wayra are so helpful and kind. Your Cobleskill store needs improvement.