Cefalù, Italy
Via Roma, 23
N/A
+39 921922790
You can only go inside the bank if you have an appointment but the staff let people in if they know them or are friends or relatives of other colleagues. Unfortunately the young man at the counter uses the situation with Covid 19 as an excuse for being extremely rude and unhelpful. His manager defended him when my husband quite rightly complained about the rudeness saying that it's a difficult situation for everyone. Yes it is a difficult situation for everyone which is why professional bank staff need to be more understanding! The whole experience was so negative for us as customers of over 10 years that we definitely want to close our account. Bank managers should know which members of staff cannot be in frpnt of customers in difficult situations - obviously Banca Intesa San Paolo in Cefalu have no idea that the mantra \the customer is king\ is true or else you lose loyal clients!
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Unica agenzia a Cefalù
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