Conway, United States
1125 Jims Ln
N/A
+1 5013297272
Called at 7:30 this morning to move my car from a tire shop to a wrecker and was told to \hold my horses\ at 4:30pm when I called asking about the status because the wrecker told me my car wasn't there after being told it would be there around lunchtime. Can't get an estimate on my car today as planned.
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Absolutely HORRIBLE customer service. We went with him because he was the cheapest we found. He said he’d call when he was on his way in about an hour. We went to a store close to where the vehicle was to wait for the call. We got a call in about an hour and he asked my husband where he was and said that he’d given him a specific time to meet him there - which was a lie. The driver asked him how long it would take us to get there and my husband told him 10 minutes. Apparently that was entirely too long because he accused my husband of saying he’d leave the key there and that he had other customers to tend to... so glad he did us the favor of being rude. We gladly spent a few more dollars for better and prompt service elsewhere. Save yourself the frustration and call another company- ANY other company.
We were stranded on the side of the road and not much compassion or consideration was made for this fact. When we decided not to use their service as both my husband and I couldn't ride in the truck and didn't want to leave someone behind on the highway, the man got visibly upset and drove off in a huff.
I called for a tow and this told zi should use someone else. What up wit that?
Called to get quote and he said he doesn’t know have to check when he gets back and hangs up on me what to do business !
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