Shawnee, United States
15100 W 67th St
N/A
+1 9137919988
Drive-through
Wheelchair-accessible car parkWheelchair-accessible entrance
I had the best house buying experience with Greg. Great communication and knowledge. He has so much experience, it really shows!
like
Easy to work with. Great bank.
Had my money stolen with fraud. Filed a filed a report with bank and police, bank told me it takes 10-45 business days before i will get my money back! I live paycheck to paycheck and now rent is late and have late fees building by the day! I have NEVER heard of a bank takong so long for fraud, especially when there is a police report and PROOF that it was stolen 4 hours away 20 minutes after i used my card! I put trust in this bank (this branch in particular) with my money, and they ack like they dont even care. I was nervous of fraud and had no bank account for 15 years until this bank made me comfortable enough by promising \INSTANT FRAUD RELIEF\ if that ever happend. 10-45 days is NOT INSTANT
Been with this bank (business only) for about ten years and I can’t wait to get settled up and away from them. I constantly have issues with my card and even with the local staff. Let’s start with the card. Their outsourced card services department rarely speaks English and can’t articulate instructions. I inform them I’m traveling yet they still have issues with my card because they put the instructions in wrong. Every other month I have the same issue... plenty of money on the account yet it declines. Call to fix it they say it’s fixed and a day later it does it again. As for the inside staff most are great, but I have been misled multiple times and even been insulted by a select few. Once I thought about a home equity and was approved but they were late processing my application so I lost the promotion %. When I turned it down at the higher % (even though I was upfront, its this % or not at all) they got upset and even ran the application another time without my permission dinging my credit. Another time my commercial banker actually told me to “grow up and learn to run a business” after a miscommunication on when paperwork was needed. I simply said back “I’m there once a week, and you wave at me through your office window could you not have come out and talked to me?” Since this moment I actually dread going into this bank. If it wasn’t for my SBA I’d be gone. Counting the days...
Great options for different types of accounts, checking and savings. Also several options for credit cards. Minimal fees, many can be avoided, and cash checks without fees.
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance