Brisbane City, Australia
289 Queen St
N/A
+61 732218816
Toilets
I got my implant done and the treatment, the care and the caring was nothing less than exceptional. Will recommend without any hesitation.
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Dr. Alan was a good dentist, very happy with the work he did and he applied Groupon discounts for the additional fillings required. I did not get a good experience with his brother Dr.Vincent after few months. he was busy upselling and quoted much higher price for the same job for my family member. I would recommend anyone to see Alan if you are going there.
I got a Groupon voucher to get a dental exam and cleaning. After a very thorough clean they advised me to get one little filling, that I decided to proceed. The procedure was painless and quick. The doctor was quite professional and even after finishing he realised that there was an area that could be improved and redid it. I am very satisfied with the results. The rest of the staff, however, was careless to the point of being almost rude, not welcoming at all, and have zero idea of customer service. Just a quick advice. Dentists can be a very scary and traumatic place for some. Seeing a happy and welcoming face when you get into the place, specially for your first appointment, can change your perception and overall experience. (Visited 6/01/21)
The Groupon rate voucher is so reasonable for the professional service I received. Dr Allen was excellent, thorough and provided great advices for dental care. He also let me just pay the additional cost for the 2fillings as if I had bought it at Groupon. And an extra discount for returning client for my next dental cleaning!!! Winning. They have just gained a new customer. Thank you so much. Keep up the good work. Don't delay. Try them, you won't be disappointed. Added bonus? The decor is awesome!!! Place is very clean.
Excellent Dental Clinic! This is the other location of our dentist Vincent Wan. Vincent has been my wife and my dentist since May 2020. He and the team provide a service that exceeds our expectations. The dental work he has done is thorough, and time-efficient. He clearly explains everything we need to know, and is happy to answer questions. We will be coming to this clinic for a long time to come. Thank you from Phil & Chika.
Worst experience at a dental clinic ever. Honestly, I'm very surprised at the reviews of this place--either I was super unlucky or they're fake. The clinic smells like old, left-over, greasy and over-buttered popcorn. Kinda like an uncleaned movie theater at the end of the day of a new blockbuster movie. The staff and dentist were inattentive/uncaring, and the dentist was clumsy and seemed super stressed out. As an example, at the end of the consultation, the dentist told me to wait in the waiting room but his tool tray was still over me, preventing me from going anywhere. Just one of many examples. The dentist did not even bother to discuss any of the issues / answers I wrote on the new patient questionnaire. The worst was that the staff made me hang my bag on this old rusty clothe hanger which the dentist proceeded to knock off and shattered the screen of my phone. Only good thing I can say is that the dentist seemed like a friendly dude. Edit: so the owner replied to my review and it's very sad that he felt the need to lie and blame me instead of taking responsibility: - I did contact them - this review was posted 2 days after my appointment - I did talk to their dentist but as he called me in the middle of me eating lunch I told him to call back - I never had a problem with my previous dentist or any medical professional before (this is the first time...) - I did not go to them for a second opinion - list goes on. Also, after talking on the phone they offered to refund me the visit fee in exchange for removing my review...
Vincent was superb. As was the lovely assistant and the clinic itself. I was seen on time (even a bit early), the check up clean X-ray and fillings were all completed in half an hour. The Groupon rates were very reasonable for such a high standard of service. I wasn’t charged more than quoted on Groupon. Vincent is a thorough and honest dentist. The episodes of friends streaming on the ceiling made the time fly! Highly highly recommend!
Great staff, fantastic service. Dr. Allen Wan was superb and I would highly recommend his work. He is exceptionally gentle as well, and his skill exceeds many other dentists out there. Thank you!
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