Centreville, United States
5902 Old Centreville Rd
N/A
+17038154444
I've've been a customer for 20 years, since they were Chevy Chase Bank. Tjjs is the worst branch of the worst bank I've ever used. I received a notice that the branch is closing and to empty my safe deposit box. I go to the branch and there's a sign on the door that the branch is temporary closed. I called their ''customer service' phone number to ask them when they're going to reopen and they don't know. I try to make an appointment to get to my safe deposit box but they don't have any arrangements for appointments. They finally agree to call another branch and they will try to have a representative from that branch contact me and maybe give me access to my box. This bank is not customer service oriented. This bank is not a good choice.
like
One of the worst branches of capital one. I wasted almost 40 minutes for nothing. The lady who was helping me just left me and the other staff did not want to help me.
I walked in to make a withdrawal not knowing this is an ATM location only, the girl working there with long black hair wearing jeans and boots did not acknowledge me and simply ignored me. I signed in using their tablet specifying that a representative will be with me shortly and that my info will be used to find my account to better help me. The same girl that ignored me came out and said "can I help you"? I told her I was there for a withdrawal and she replied "this is an atm location only" and walked away. I then told her how horrible her customer service was and she raised her hand and said "thanks". Never again!.
I have got a nice and kind service here. No need to wait for long time and everything solved in one place. i like this office.
Is this even a bank? 1 ATM inside was all they have for "all" transactions for customers. No tellers. Big giant lobby with 2 reps who can't help customers with any transactions and yet, 5 check-in tablets that no one uses. Was advised to visit "other" locations for transactions. No wonder their ATM location has better ratings.
They need to go back to the old way of banking. Not even sure why they have people in there working if they are no help. I couldn’t even got 50 bills. They only had 10, 20, 100. I’ll never come back to this branch.
Not too helpful, all they have is an a.t.m. ,no other services..You need to go to chantilly or Manassas to do transactions.
Zero stars it should be. Joke of a place. What a waste of a building. Captiol one f*ked you Chevy Chase Bank. No tellers, don't accept cash without ATM card. I told the employee this looks to be a terrible place to work, and he agreed with me! I read the responses from the Owner. Don't bother responding because i don't care. It's my money, i take my business where i want to. You are not the only game in town
Deli
The best companies in the category 'Deli'