Centurion, South Africa
1301 South St, Zwartkop,
N/A
+27878077177
Technically the service work was done and the tech explained what he did so the technical work was fine. The tech also helped on the service advisor side to move things along. As for the rest of the experience not great. Waited 1.5 hours to get a shuttle, and after a tour of Pretoria in 2 opposite directions arrived at work after 3 hours later. Clearly more shuttles are needed. On collection the advisor dismissed my inquiry for a replacement book saying they are impossible to get. Lucky the tech stepped in and helped order the right book. To be seen if i will get it. Then on getting the vehicle not washed at all plus the dirt added during service. Calling the service manager he did apologize and offered to wash it if I bring it in. Herein lies the issue, i don't have time. You should have offered to collect wash and return it. So technically OK. Service advisor and experience fail. Update: Survey called me from Barloworld and "escalated the dissatisfaction". Still waiting for response. Guess I am washing it myself then as I dont have 3 hours to take it back and wait for them to do it.
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Great quality service and very friendly staff. Their Express Service option is wonderful. Pearl is a fantastic service agent, and I will continue to bring our vehicle here for its service whenever possible. Thank you!
I was quickly attended to, the vehicle was booked in and after a coffee on the house, was taken to my residence. Called later to collect the vehicle and given a suitable debrief on what was done. All very professional.
How friendly are everyone at this dealership, Maralize is so friendly and worked out such a great deal for my mom.
Will always love this place that's where I met someone special ️
Recently bought a car from Barloworld Toyota Centurion. Deal was done super quick. Excellent service from Riaan at the used cars section. Kept me in the loop every step of the way.... Never had to call him once to find out about my deal. Because of his service I will only use this dealership going forward. Thanks Riaan.
Professional service. I trust them my car. I never service anywhere else but here
Friendly stuff, and vehicle is being seviced while you served with refreshment of your choice @ waiting area.
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