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Lowe's Home Improvement

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Champaign, United States

lowes.com
Home improvement store· Appliance store· Flooring store· Grill store· Lawn equipment rental service· Rug store· Building materials supplier· Furniture store· Hardware store· Outdoor furniture store

Lowe's Home Improvement Reviews | Rating 3.8 out of 5 stars (5 reviews)

Lowe's Home Improvement is located in Champaign, United States on 1904 N Prospect Ave. Lowe's Home Improvement is rated 3.8 out of 5 in the category home improvement store in United States.

Address

1904 N Prospect Ave

Price range

$$$

Phone

+1 2173737300

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly serviceRepair services

Open hours

...
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C

Creeds way

Great and a hassle-free experience. I wasn't asked once to wear a dang mask.

M

Melissa Paige

Ordered a Christmas gift on 12/8, was delivered to store on 12/15, I ordered \professional assembly\ and was told they put me on a waitlist for assembly on 12/27 after I called the store to follow up since it showed delivered to the store weeks prior. On 1/5 I received an email it was ready. I called to be sure it was ready since I lived about 45 minutes away, I had to call 5 times to get to a person, who assured me it was assembled, she \checked\. I went to pick up and tried to get ahold of curbside to bring it out, they never answered the phone. When I went into the store the customer service person - I am fairly sure the same gal who told me it was assembled - seemed annoyed to be dealing with me. They brought me what you see in the photos - the item unassembled. I ended up leaving the store without the item as the box looked banged up and they said they could try and find another. At that point I had spoken to 4 different people at the store while they tried to figure out what to do, even though I was told they had more on site they kept having to ask someone else, after 45 minutes it seemed like a lost cause. I would have taken it unassembled at that point, but the box damage was concerning since it was a metal item. Negative experience. I would encourage people to shop elsewhere, there was a lot of confusion and miscommunication between their own team members.

T

Taylor Martin

Worst Lowe’s ever. I tried to transfer here and it has been nothing but a headache to do so. The HR staff cannot get back in a timely manner, they terminated my old work so therefore my pay could not transfer, and when I asked for a 30 cent increased they decided to terminate me all together. They do no care for their employees.

C

Christopher Moore

Great customer service! Terry in lawn and garden, was a tremendous help. He went out of his way to get me what I needed. Kendra was also very helpful.

G

Gary Slayton

Great place

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