Champaign, United States
901 S 1st St
N/A
+1 2173518900
Please do yourself a favor and DO NOT lease with Roland. It’s an entire scam and they just want your money!! The process of finding an apartment with them started out great. Extremely friendly staff and the process was easy and smooth. Yet, they “claim” to cover a certain amount of your utilities. It is all a lie!! The amount I paid for ONE month was extremely ridiculous. Even better, they don’t send your utility bill each month... they wait to give it to you like 3 months after. How unprofessional is that? Please please please do not sublease here unless you honestly want your money STOLEN. You will NEVER see a cent of your security deposit back. They charge you for having dust on your drawers and every little thing possible. This is a total robbery and criminal. I beg you to not lease with them and if you are already, well good luck. The apartment was also infested with WASPS!! It was a beautiful apartment and spacious for 2 people. One of my roommates who subleased first semester had found wasps and immediately called Roland so they can contact pest control. They came in and told us it was “horse flies”, clearly it wasn’t. It took them 3-4 times to come into our apartment to finally determine that it was wasps. Better yet, my roommate was living in constant fear because she’s deadly allergic to all types of bees. Please do not lease here!
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I informed management of my leaky roof and they did absolutely nothing till I called the city inspector on them *This was over the course of a month. Did not even offer to give me a different place to stay at until they fixed everything, and did not even give me my full deposit back.
I lived at 907 S 2nd for my final year at UIUC and the Roland staff were nothing short of friendly and helpful. Maintenance requests were fulfilled quickly and the leasing staff office was great! My studio had normal wear and tear expected of a college apartment building, but the noise from people going to their upstairs apartments and thin walls got a little frustrating while trying to study. Simple move out process/key return as well! I will update my review once I receive my security deposit to let others know possible fees to expect.
As a first year here on campus, this was my first time applying for an apartment. I've toured everywhere and went to Reddit for advice and Roland was the best option. I applied for a Studio and the room itself is quite huge for the price and in good shape. The bonus utilities such as the barbecue grill, pool, and coin-free laundry is a huge bonus. The tenants there are all super friendly and chill and try to accommodate any abrupt issues. I cannot thank them enough!
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