Champaign, United States
2000 N Neil St
$$
+1 2173985015
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Repair services
My husband took my engagement ring to Zales to have a small diamond replaced. When he gave me my "repaired" ring, Zales ruined it. Instead of replacing the diamond in setting, the jeweler just put in diamond, and pushed all 4 prongs around it. The diamond was suppose to sit up on side of center diamond. I have been unable to reach them for any fixing of this issue. My ring was specially made, and Zales TOTALLY RUINED IT !!!
like
Wonderful perfect experience! Prices are amazing too!!
Staff are always very friendly and helpful. They have a variety of high quality items at price points for all budgets.
Absolutely love it,staff was outstanding
Champaign store is great. Polite and respectful and helpful. Apparently the main company people can not read or write. Ordered a personalized necklace. Got it back misspelled. Returned it and reordered it. Received it Christmas Eve... misspelled AGAIN. I will return it to the Champaign store AGAIN.
Good deal good help made us feel special had what we were looking for Disney Rings made my Valentines Great
My wife’s 25 year old ring was irreparable so the ring was replaced with a comparable ring with lifetime warranty and sizing plus cash back. Excellent exceptional service!
Deli
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