Charlottetown, Canada
250 Maple Hills Ave
N/A
+1 9025665525
I've never felt like I was taken advantage of so much in my entire life! 300 dollars charge to drive from Moncton to Charlottetown! I will never use this company or my staff ever again and wouldn't have if I had any other option!
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Discount car rentals left us stranded. Very thankful for Kaylea for finding us some vehicles and saving our holiday . Very greatful
Great vehicle & service during pick up & drop off.
Booked with my points and got exactly what I was expecting. There was a mix up with the billing and theu rectified it quickly and efficiently. Amazing customer service!
I have always used this company when flying back home, that was until this weekend. After arriving from a late flight the rep at the desk was extremely unprofessional on so many levels. She was under the avis sign, we asked if budget was there and her response raising her voice was "I am budget" and she asked why it took us so long to get up to the desk. (we had waited in the wrong line for 40 minutes) She then said our car wasn't booked until the following morning, extra money to have another driver on the rental, spoke to us in such a degrading way as if we were stupid to her. My mother asked if we were still getting our original car and the lady looked at her and basically yelled "what, no you messed up your rental" After being told we were getting a different vehicle my mother asked what it was like "well i'm sure you wouldn't want an SUV so you're getting a luxury car you know because you screwed this up" I'd probably need six pages of paper to write about how disrespectful this woman was to us but i'll save you the time. Lastly, getting out to our car that had A FOOT PRINT on the front windshield... yes a bare footprint. The vehicle looked as if it was a personal vehicle that hadn't been cleaned in a year, I was disgusted enough that I had to go buy wipes to CLEAN the areas in which our bodies would come in contact with. I will NEVER go back to this place, being as it was always my number one place to rent a vehicle 5 times a year out there I am saddened by this as I've never had a problem but thanks to this employee that has changed.
Courteous staff. Car was great. Overall a positive experience.
Bad service. Rude at the desk. Gave us an economy car paid for a sedan. Not cleaned from previous user garbage and mud on the interior. No rectification. Pathetic service. Go with Enterprise.
The most rude person i have ever dealt with, and the price was insane compared to Hertz and Enterprise when I've rented with them, it was 700 for 5 days for a bloody corolla would have been cheaper to get a cab all over for 5 days.
Deli
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