Charlottetown, Canada
439 University Ave
$$$
+1 9028924381
N/A
Kerbside pickupDrive-throughTakeaway
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Kids' menu
Kentucky Fried Chicken is a great and fantastic place to buy meals all day long and the staff is friendly and helpful
like
I decided to rate KFC so low not based on the quality of their food, but entirely on their service, because I never received the food I ordered. I placed an online order via their app. Within a few moments, I got a call from the restaurant telling me they didn't have what I ordered, KFC boneless chicken tenders - a fairly staple item, I would think. I asked about my refund, because I paid through the app. I was told by the restaurant, I had to call their customer service number. I was not given the number, nor my order number, but I had to ask for both. The next morning, I called KFC customer service and opened a case regarding my refund. I will skip the ensuing details except to say it took 6 follow up calls and 2 *months* to obtain my refund. Promises of the restaurant manager calling me never happened. I am confident without my dogged persistence, they would have been happy to ignore my refund, never have provided any product to me. I will never pay via the app again, only ordering at the location because it was one of the worst customer service experiences I've ever had. And although it took so much effort, there was no attempt to "make it right" with some complimentary products or discounts on future orders, unlike some other chain restaurants.
Dining area very clean. Slower service than usual. But food was great. Love getting their coupons, but hate it when a lot of them are for on-line only.p
The chicken just way too old. Cooked for too long time. But the strawberry cheesecake are good, and cheap.
Food is good but service was slow.
Great place to stop and get something to eat.
Poor service, I wait their for 15 minutes and still they give me the wrong order. Again wait for 10 minutes and that sandwich was not good.
It was convenient as first KFC on St Peters road were running 40 minutes on fried chicken.
Deli
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