Charlottetown, Canada
361 Mt Edward Rd
N/A
+1 9025669955
Excellent customer service!!! We got stranded by another car rental company (it was Discount) and were given the number for Practicar. We had never heard of them before. They came and picked us up as their airport location is 2 min away from the actual terminal. When we got there they set us up with a minivan (their rates were cheaper than Discount) and saved us from being stranded. In passing conversation I had asked the guy that picked us up if he knew where an address was. He wasnt sure. While we were filling out our paperwork he went and googled directions for us without us even asking. Jennifer on the desk was super friendly and helpful. She got us on our way quickly. We also got stranded a second time for a moving truck, Jennifer once again bailed us out. I will never rent a vehicle from anyone other than Practicar now when I am on PEI. Thank for helping us out of a terrible situation!
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Excellent service! Jennifer is a top notch ambassador for this company! We will definitely be returning to PEI and coming back to get a car from Practicar!
Great service and best price as a business i have found on pei
Amazing service and professionalism. I have never heard of this company ever before even though its on same street my house is. My car had an accident and my insurance company hooked me up with Enterprise for rental car and those guys ditch me at the very last moment as they cannot give me car for another 5days which I cannot afford for my work. They gave me Practicar's number. I called these guys and spoke with Jennifer who understood my situation and was very helpful. She got a car arranged for me in 15 minutes for the maximum number of days I needed for. (Its summer here and busy tine for tourists). Even they extended it for me at the last moment. I am glad I called them, otherwise I was stranded in the middle of nowhere by Enterprise. The best part was I didnt have to make any efforts to call again for anything, they billed it directly to my Insurance company and spoke with my adjuster for any authorisation required. Kudos to the team at PractiCar.
Cheap? Yes. But customer service has much to work on. Dealt with the manager who randomly changed their cancellation policy on me while I was inquiring about the policy. Couldn't believe it. Will never rent with this company again as I've never been treated this way from a rental car company before.
Great service and pricing
Great price!
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