Charlottetown, Canada
135 St Peters Rd
N/A
+1 9028945013
Drive-through
Wheelchair-accessible car park
I would have given 0 star if possible... I was just checking when my student account is going to expire... employee name Mikalya changed my student banking account to preffered package without asking me... worst experience ever... not gonna go back to scotia
like
We shouldn't even give this one star. Scotiabank charges so much fees even then they give no service and this branch lacks all hospitality and customer service skills. They definitely need their staff traind. Almost everytime we visit for anything the CSRs just say NO. Even the contact phones for advisors are never attended. All waste of money. They can definitely drive you away from being a customer.
Very rude workers there, were very judgemental and unprofessional. They young lady who waited on me was very nasty and rude. She didn’t understand that I am not old enough to have an ID and re asked the question in the most rude way I’ve ever heard someone talk to me or another person. You should really work on your customer service.
My parents had a terrible experience trying to get a mortgage for their new home through this branch. The banker led them on as if everything was fine but later we found out that they didn't do anything. We built a new home and had no mortgage to pay any of the builders. They eventually went with the Credit Union and everything worked out. After all was said and done, Scotiabank never sent any kind of real apology, never mind monetary compensation for the interest my parents were forced to pay as a result of the bankers negligence.
Nice large location with convenient parking. Four ATMs for use - well lit and secure. Unfortunately, I have no experience with staff inside.
In this branch, i had very bad experinece. Even bank manager does not care about customer. They do not want to fix their Scotia communication problem.
Not responsible bank with no ethics.
Very disappointed in this bank :(
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