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Surplus Furniture & Mattress Warehouse

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Charlottetown, Canada

surplusfurniture.com
Furniture store· Furniture accessories supplier· Furniture wholesaler· Appliance store· Furniture accessories· Home goods store· Mattress store

Surplus Furniture & Mattress Warehouse Reviews | Rating 4.2 out of 5 stars (8 reviews)

Surplus Furniture & Mattress Warehouse is located in Charlottetown, Canada on 36 4 St. Surplus Furniture & Mattress Warehouse is rated 4.2 out of 5 in the category furniture store in Canada.

Address

36 4 St

Phone

+1 9028928063

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Adam Stewart

Very disappointed with this Company. We purchased a sofa/love seat set, and after 4 months the arm rest lost it's stitching. The couch was replaced via the manufacture. Less than 2 years later, the same thing has happened and they are denying warranty. We did purchase the 5 year total protection package as well, but this is not part of what is covered, yet it was covered for the first replacement. My recommendation if you purchasing the warranty package, is to completely review what you are paying for, because from my experience, there are a lot of way's out for the Company from providing coverage down the road. Stating on the website that warranty is hassle free is far from the truth. I would expect a couch to last longer than a year and a half for the cost to purchase it, so this type of quality and service is not something that would drive me to come back to the store, or promote a good experience of support from the Company when asked where my couch/love seat was purchased from. *Update* After being denied through the company that provides the warranty support, Jeff at Surplus reached out to me directly to discuss my concerns. He could have easily just left thing alone, but instead he called to try and figure out an option that would improve the situation and in the end, not leave me with a ripped couch. Thanks to Jeff and his direct service to rectify my concerns, we were able to come up with a plan that was satisfactory for the both of us. Thanks to Surplus and Jeff for showing what customer service is all about!

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Stephen Richard

It's like a warehouse. They have lots of stock, great prices and friendly staff. Don't expect any fancy displays or anything like that. It's a nofrills store that allows them to pass along savings to customers.

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Amie Fielder

I went to Surplus when I was looking for my first new piece of furniture and after 4 years, I’m still a very happy customer. My entire house has come together nicely because of the friendly and knowledgeable staff at Surplus. Every time I walk through the doors, they make me feel like family. I can’t say enough about the service and the products. No matter what I need, I always leave feeling happy and well informed about my purchases. I highly recommend shopping with Surplus Warehouse!

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harmonyjoy5

Nice people

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Tyson Mitton

Excellent service and staff, good selection too

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Shirl Stew

I was browsing around furniture stores in Charlottetown today needing a Queen mattress immediately and had no luck until I called Surplus and found out they had one for me - priced and all ready within minutes. Left within 5 minutes with a brand new Queen mattress! The owner was over the top friendly. Great price! Great people! Checked almost all the furniture stores in Charlottetown - and these guys had the best price!

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Gairet Sullivan

Bought a couch and bed so far. We dealt with Jef and he was excellent for giving us the best deal possible. Jeff was great and made sure our needs were met and closest to our price target as possible! We’ll be going back for any furniture needs.

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Pat and Bill Moore

Outstanding, we have purchased or 30,000 in furniture over the last 10 years from different locations. Never disappointed. Love dealing with Charlottetown. Jeff has been great regardless of our needs. Recommend you stop here before you decide on your purchase. Thanks

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