Chatham, Canada
165 St Clair St
N/A
+15193545503
Purchased a new napoleon natural gas BBQ, the Owner made the experience enjoyable. delivery and set up was quick. Had one small missing piece to hold the hose. part was obtained same day and installed. Have had many friends also purchase from here. All have had great experiences as well. Keep up the great Work!!
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It's been almost a year waiting for fireplace repair. Also every visit promised has been a no show without a call letting us know. I don't understand how a business feels good about treating customers this way. I hope they do the right thing soon and show up.
Great customer service. Never had a problem with the bussiness thus far
Ordered and paid for a 3,000.00 Naopoleon bbq from this place said it would be a max 1 week as they did not have the model we liked in stock. 1 month later after numerous calls to them from us they had the bbq from their supplier in stock .Btw we had to stop by there to find out it was there andcsaid ot would ne assembled and delivered the next day. We had to call 3 more times for it to be delivered which took another 4 days, we ordered and paid for a cover which didnt show up when they delivered the bbq, the man said he would head back and get it and bring it back , never did show up that day so we called again next morning and they said the cover did not get ordered , they would order and deliver to us when it arrived last Friday when it arrived on the delivery truck , this is Monday and still no cover or any calls from them, I have never dealt with such a place that has lack of respect for customer satisfaction , good luck dealing with this place a true disappoinment!
Best place I encountered for service Would be interested in Sunroom
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