Spa at Chatham Bars Inn

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Chatham, United States

chathambarsinn.com
Spa· Massage therapist· Hotels· Restaurant

Spa at Chatham Bars Inn Reviews | Rating 4.6 out of 5 stars (5 reviews)

Spa at Chatham Bars Inn is located in Chatham, United States on 203 Seaview St. Spa at Chatham Bars Inn is rated 4.6 out of 5 in the category spa in United States. Since 1914, Chatham Bars Inn Resort & Spa has been the Cape's most elegant luxury destination. Book your stay today and experience the Inn for yourself.

Address

203 Seaview St

Price range

$$$

Phone

+15089456737

Open hours

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Caitlyn Brown

I have been to spas all over the world and I received the best massage I have ever had here at the spa at Chatham Bars Inn. My massage therapist was Dara and she did a fantastic job making the massage relaxing and she was a magician on the knots in my neck. The lotions and oils used smelled great and didn't feel sticky afterwards, which is much appreciated. My husband had a massage as well and said it was phenomenal. The spa is small but beautiful and sparkling clean. As far as customer service goes, we make our reservations pretty close to the weekend we were coming and they helped squeeze us in. Everyone was so friendly - the front desk assistants were cheery and the woman who gave me a tour was kind, welcoming and thorough. A lot of the amenities are currently closed due to COVID, so it's hard to judge what is normally the experience but the steam showers were fantastic and the relaxation room lounge chairs were so comfortable. The outdoor pool space looked very enticing so I'll have to return after the pandemic and during the warmer months!

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Anat Anav

Exclusive spa with great treatments and therapists. Love the ambience and care is taken by each staff member. The spa concierge are all so helpful!

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Molly Renehan

Bad experience overall. Booking was difficult- I called many times to book treatments and nobody answered. I work in healthcare and have been working long hours due to the pandemic. I emailed them and told them since they didn’t answer my calls email would be preferable means of communication. They continued to call me despite this and despite me communicating with them over email. Day of our first treatments we never got a reminder/ confirmation the day day of. We mistakenly thought our treatments were at 2pm but they were at 12:30. The spa left me a voicemail, but I didn’t have my cell phone. We were staying in the hotel. They sent me a RUDE email with snarky all capitals and “...” finally they called our room 15 minutes after our treatments were supposed to have started and told us we were late. We arrived in the spa 30 minutes into our treatment times that were supposed to be one hour. They never offered to reschedule for us and we’re very rude when we arrived. We were not confrontational and we’re apologetic, but the women at the front desk were rude. My massage therapist was a redeeming gem, but my friends aesthetician was awful. She was rude throughout the treatment, not ready for my friend when we arrived, and let her out exactly 1 minute prior to when the treatment was supposed to end. Is is off season and the resort is quiet, but there were no efforts to be accommodating. The front desk ladies were then rude to us again on our way out. We canceled our remaining treatments and will never come here again. We think they might have been rude to us since we appear young, however we are both in our 30s with high power jobs. We have a lot of friends in Boston we could have recommended this spa to, but we will be telling them to stay far from it.

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Paul Knarr

Great spa on the Cape. Clean and practicing social distancing. Aser was very attentive and released all the tension areas that needed attention during 90 minute massage.

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Heidi Lefebvre-McDonald

BUYER BEWARE...terrible customer service, poor communication. Would never recommend of anyone.