Chatham, Canada
163 King St W
N/A
+1 5197848420
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Pros -Items are for view online -Prices are nominal -Good selection Cons -Conflicting information. Google says store opens at 12, Facebook says 11, curbside starts at 12 per VM. -Absolutely no means of paying at the time of sale. All purchases must be prepaid and you are not permitted to see/verify the product you will receive prior to purchasing. This is particularly troublesome because you are buying multi-hundred dollar pieces of glass, sight unseen. Due to lockdown, it is basically a transaction of pure faith on the customers end, and the store has shirked all acknowledgement / responsibility in lieu of this. *store offered to take pics, but this does not verify the pics represent the piece I will receive. -Online receipt did not include time of sale. There is very little of substance to track your purchase with. -The purchase that was brought out to my car did not include a bag NOR a receipt. The product I had purchased included a carry bag, and that was all that provided. This was both not discreet, and further dilutes the experience. I am aware the lockdown played heavily on my experience. Bad service is still bad service. 2/5 I debated going 3/5 but lockdowns were made to further depress my experience and therefore it will further depress the review as well. The convenience factor only marginally outweighed a trip to Windsor or London to established shops. It will be a very tough decision in the future. I hope that this review serves to illustrate simply what can be done to improve the experience for customers in the lockdowns to come.
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The owner is hands down one of the most amazing people I have met! On top of that he carries some of the most amazing Canadian Glass art in the country! So glad to have had the pleasure of shopping here both online and in person, with a flawless experience each time!
Amazing shop! Curtis is a great person and a great owner! Best place around!
Great selection fair prices
I love Willy's 420 Supplies!!! They have an amazing collection of everything! A ton of local glass at great prices. Everyone there is super helpful and knows what they are talking about. You know the moment you step in the shop you're going to have an amazing experience! If you're in Chatham definitely go check it out!
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