Chatsworth, United States
20201 Bahama St
N/A
+1 8189930411
They had the Garrett AT Max metal detector I wanted and I got a lot of useful knowledge from the owner on how to use it and take care of it properly plus a nice little gift. Very satisfied customer Thanks guys!
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Original post: Some of the WORST customer service I have ever experienced. Also their processing and shipping speed is on par with a company from mainland China...horrible. Rude when you reach out to them, like apparently the customer is bothersome and we owe them something for using their services. I would love to support because the products are good but I can no longer do it. Could be a great company but they have some pretty serious issues to fix first. Update: 1 October, 2020 I gave them another opportunity and dealt with Pat this time. Quite knowledgeable and helped out with some solid advice. I bought from them again and we will see how long it takes to arrive. I will add another star for now. Update: 10 November, 2020 Took over a month for them to ship out my parts. Pat was great to deal with but the constant calling to see if it shipped was annoying. Especially since they took the full amount of the bill the day of the order. Disappointing.
I have never been to the Keene Engineering store, but I have purchased some of their fine products. They work well and stand-up to long-term use.
Very helpful people, great family owned business of people who really truly do know what they’re talking about when it comes to prospecting and mining. Loved the shop, great spot!
Keene is awesome. The customer customer service is great. They are always willing to help you out with any question one might have concerning suction dredging. Of course they will try and sell you a pump.
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