Chesapeake, United States
909 Executive Ct
N/A
+1 7575479400
I contacted Belfor after finding out that my crawl space had quite a bit of water in it and my AC ducts were completely saturated. From start to finish, I can truly say that the experience was a great one. I was out of my home for a little over two weeks, while they fixed the issues, and they kept me informed every step of the way. They showed up as promised, performed every action that they said they would and even finished the job earlier than anticipated. Every person that I met was extremely professional and very kind! I worked mostly with Robert Emmons and he was just awesome! Thank you, Rob, and thanks to all of you that had a hand in this process. I appreciate your kindness, your professionalism and the quality of work. Kudos to all of you.
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A Belfor representative (Jason)came to my house to investigate a mold smell in my bathroom. He was very helpful and knowledgeable, and gave me lots of information about what was probably happening behind the walls. Although their services were not used, as the mold and smell eventually went away, I was very impressed by the professionalism and care that I was shown, and would highly recommend them to others.
They were both professional, proficient and reliable. They keep me informed at all times as to the next steps they would need to take place get the job done. Would recommend their services.
Belfort recently repaired my laundry room after a faulty water line began leaking. I contacted my insurance company USAA, and within about 2 hours, someone from Belfor was here to do an estimate. There was another company that did the water mitigation work, and Belfor was assigned the repairs. The project manager was always easy to get in touch with and was very responsive. My issue happened just before the Great Lockdown of 2020, so getting everything complete took a while. However, Belfor did a great job getting the repairs completed and the PM ensured all the workers had PPE and minimized the number of people that came to the house. I am highly pleased with the work they did and would definitely use them again.
USAA contracted Belfor to fix water damage from a pipe burst. They told us they would fix everything from start to finish. All they did was drill holes in our walls with a drill and run fans to dry it out. This company is frustrating to deal with. Lack of communication and lies. They show up at random and give no time ranges and then get mad at you for not being there even though I work full time. The project manager cancels the work with USAA and I been trying to get a hold of them and still have not heard a single word from them. I have not received any update for the cabinet guy nor the abatement team.
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