Chesapeake, United States
721 Conference Center Dr
N/A
+1 7576984400
Front desk staff, breakfast staff, engineer and laundry manager were all very pleasant and helpful. Housekeeping for my room is horrible. My first night I noticed a dark stain (either chocolate or blood about an inch) on my duvet. I knew it was from the people in the room before me so I asked the front desk for a new one. He was very sweet and came in to change it for me. This had me wondering if my sheets were fresh. I looked them over and one side seemed to have spots and hair on it. I slept on the other side and hoped it would be changed soon. I kept an eye out each day to see if they would be replaced. My towels were replaced and my trash was taken out but I've been here 11 days. My carpet hasn't been vacuumed and my sheets were just changed today (only because I dropped mustard on them). I guess they were ticked about having to change my sheets because they put the fitted sheet on inside out so the seams are out, it is barely pulled on over the mattress, the padding underneath was bunched up, and when I walked in the door my bed and pillows were all wrinkled. I didn't receive soap, or a trash can liner. This was all clearly intentional. Normally I tip my housekeepers very well but I'm not tipping anyone for the mess I've had to put up with here. I was going to extend my stay another 8 days but I am moving to another hotel after this reservation ends. Very disappointing because I really like this hotel.
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Staff is friendly and helpful. Clean, new hotel with modern style. Convenient to Greenbriar mall. Free breakfast includes scramble eggs, sausage, bacon, pastries, cereal, breads, juices and coffee. Outdoor swimming pool.
Great customer service,clean rooms and they got breakfast something that most hotels are not doing after covid,, I defenetly recommended
First time at this location, nice hotel and room. Very impressed with the comfort of their beds, well done at this location!
GREAT BREAKFAST FOOD!!!!!! I also love that the mirror is not in the same room as the bathroom, that way the mirror can be bigger and I won't have a mirror staring back at me when I am pooping. That is creepy man.
Lots of kids very hipster vibe seems like a nice hotel good location . Nice front staff but the clients seems like kids, escorts and people just hanging in the lobby
I deliver to this hotel a lot, never stayed so this is a limited review. The lobby and public areas are always clean, bright, and appear well maintained. The staff are always cheerful and helpful. I would give it a shot if you are hopeful that the rooms take on the same aspect as the public areas.
Great breakfast, awesome rooms. Spacious set up, comfortable beds, and friendly service.
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