Chesapeake, United States
565 Cedar Rd #19
N/A
+1 7574367407
Toilets
Wheelchair-accessible car parkWheelchair-accessible toilet
As far as the service quality goes, it was pretty solid, I wasn't unhappy my first 2 visits. However, recently the scheduling has been terrible, I had to reschedule multiple times over the last 2 months only to cancel my appointment entirely. The first time I rescheduled was because after I had shown up for my appointment they said they didn't have time, I don't understand why they would let me schedule and then turn me away, the next appointment available to me at that point was 3 weeks out with no sort of priority. I then notified them a week in advance that I would be unable to make the second appointment due to a change in my work schedule, to which I was told I would have to wait another 2-3 weeks.
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Had a first visit with Karen this last week! She was very personable, did a great job and I loved my cut! The salon seemed to have good Covid safety protocols. Immediately after my shampoo she cleaned the chair, and the same with me leaving the chair after my cut. Everyone was in a mask and I felt comfortable visiting. I booked a 2nd appointment!
YES choose this salon!!!! Katie did my hair and I have never been happier with how it turned out!!! I will be coming here every time! My hair is very long and thick and Katie really knows how to deal with all kinds of hair.
It had been AGES since I had colored my hair. I was tired of my natural color, so I finally decided to do something about it. I found this salon on Yelp (surprise, surprise), and after seeing great reviews about Katie, I booked an appointment right away. Getting my hair done by Katie was a fantastic experience. She’s super talented, and she brought life back into my hair! She was also a fun conversationalist, which is important when you’re doing balayage for like 3 hours. Another thing I liked was that she has 5pm appointments on Thursdays, so that made it easier to fit around my work schedule. Overall, I would highly recommend this place, and specifically Katie!
Today was my first time.. Very professional service. Great atmosphere. My hair and eyebrows look GREAT!!
I never leave bad reviews and I’ve waited a week since I hate doing it, but I did not have a good experience here. I went in for a partial highlight and a trim. I entered my choices on their website appointment maker and it gave me a reasonable price. First, it took FOUR hours for a partial highlight (one color) and a minimal trim. My two children 8 and 10 were waiting and, though they sat well behaved the whole time, I felt so bad making them wait so crazy long. By the time it was over my back was also killing me (I’m 31). Second, my stylist and several others I observed were not friendly at all. It’s not fun having a negative person do your hair for 4 hours. Third, I observed my stylist and at least one other chatting on the back room while their clients sat WAITING (not for color to set)....that makes zero sense. Fourth, when I went to pay they charged me 15 more than the price generated for me online and WHILE I was kindly explaining the woman at the desk ran my card! She didn’t even act like she cared or may do something to correct it. Lastly, what kind of salon doesn’t allow you to tip on your card? That’s the first time I’ve ever seen that. My stylist only got 10 for 4 hours of work because I rarely have cash. Honestly, she deserved 0, but I’ve never left a small tip and it made me feel yucky.
Terrific. Karen is absolutely wonderful.
AMAZING, Katie completely transformed my hair, she (and everybody else) were so nice, most definitely coming back here !!! Thank you so much Katie
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