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The Floor Store of Hampton Roads

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Chesapeake, United States

thefloorstoreofhr.com
Flooring store· Wood floor refinishing service· Flooring· Carpet Installation· Carpeting· Floor refinishing service· Tile store

The Floor Store of Hampton Roads Reviews | Rating 4.2 out of 5 stars (5 reviews)

The Floor Store of Hampton Roads is located in Chesapeake, United States on 445 N Battlefield Blvd. The Floor Store of Hampton Roads is rated 4.2 out of 5 in the category flooring store in United States.

Address

445 N Battlefield Blvd

Phone

+1 7574363567

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Service guarantee

Open hours

...
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D

Donna Adams

Our builder sent us here to pick out our floors; wood and carpet. We had them both installed and the wood was fine. Still is. The carpet started to bubble not long after installation so The Floor Store sent someone out to stretch it. A few months later there were bubbles again so we called them again and he sent someone out again. The next year I called the builder again and told him and he contacted the Floor Store and someone was sent again. We only have 3 people living in our house and my husband and I have the bedroom downstairs. The bubbling is mostly upstairs and has continued over and over. Greg has been great in sending people out to stretch it and a few times we didn't even call, we just hired stretchers ourselves and had it done because it would take too long to get someone to our home to have it done. Months ago when I asked The Floor store came out for a quote on another job (wood) he looked at the carpet again and said they felt that the carpet has a defect and that's why it keeps bubbling up the way it does. He thought when he came out they may be able to at least get us a discount on replacing it or something but to find out there is absolutely nothing they can do is heartbreaking. To look at the condition of the carpet, it's great, until you see the bubbles in all the rooms and the hallway. Looks so bad. Now we have to dig into our pockets and replace something we have already paid for once.

B

Brittney White

We had an amazing experience with the Floor Store of Hampton Roads. My husband and I recently purchased our 1st home and had many different types of flooring inside from the 80's that needed to be removed and replaced with LVP and carpet. Gregg went above and beyond to help us - he matched pricing and even came out to my place of work to show me samples and get things finalized. He was quick to communicate and when our scheduled installers were taking too long (we originally were just going to use him for some of the flooring), he came through and took over to get things done quickly. They did so much more to help level out our floors than any other company would have and didn't even charge us for the extra work. Their installer even brought a piece of t-molding from his own home to match a patch that we needed and didn't have. I know I was a huge pain in the butt during the process, but he was so helpful and knowledgeable. I would 100% suggest them for your flooring needs, you'll be glad you used them!

F

Francesca Scala

Greg and his crew just finished our kitchen and family room couldn't be more pleased. Great product at a good price . It pays to use a local business.

P

Praxedes Cotrina

Great prices and the most professional store I’ve worked with. Nobody can beat Greg’s prices.

G

Gregg Wayne

Found the hardwood we were looking for.Very nice people,very reasonable price,fast and excellent service. Installer's were very nice and did an excellent job.I would highly recommend The Floor Store to anyone.Thank you for making our home beautiful again.

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