Chesapeake, United States
701 N Battlefield Blvd
N/A
+1 7574828642
The manager Karen went above and beyond in her attention to my needs and worked with me to find what would work best. Utlimately decided against purchasing at this time, and she was very respectful of my reasons. Will definitely return for future products.
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This location is the best! I went in with a vacuum repair, I was call that it was ready the same day. Karen helped me & was friendly, fast, & most of all Honest. The store is well stocked with vacuums, sewing machines, fabric, notions & more. It’s clean, the employees are helpful & so nice. I would recommend this location first!!
I have had excellent customer service when I needed sewing supplies.
One hand does not know what the other is doing. after a week of run around and being told a part would be brought from another store , no part, no call and now after a conversation with a very rude \almost the owner\ Controller I am told to it will take a week to get in the part after 4 stores said they could get it by Fri. I could maybe wait ANOTHER WEEK but after being treated like I was by the \almost owner\ (whatever that means) I have my reservations about the whole ordeal. Individual managers have been helpful but seem to have no communications with the \controller\ that orders things. Sad but they used to be a decent company. As a Customer Service Manager I find the way I was spoken to and laughed at and her skirting my questions was unprofessional and at the least very rude. \almost owner\ ???? I gave 1 star because you have to to post
Very helpful finding the fabric I needed to finish my project.
Deli
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