Chesterfield, United States
3969 E Co Rd 67
N/A
+1 3177582000
Absolutely the worst customer service we've ever had. We called this company a month in advanced to order our tree for a specific date. To honor a family member that passed. We called every week to check in and he replied they would have it by Aug. 27th. We called him the morning of the 27th and he had not even order it from his supplier yet. He didn't even know it was the 27th. He said he would 100% have it noon on the 28th. I called him this morning and he said it should be here by 3pm but no guarantees. We decide to go somewhere else that could guarantee they had one and then he calls to chew us a new one for going some where else that had the tree in stock. The only reason I gave them one star is because you have to give one to make a review. They definitely don't deserve even one star piss poor effort.
like
Paid to have a tree moved and marked the location of where to move the tree with a flag which was centered between the curb and sidewalk. Tree was planted about a foot from the sidewalk as you can see in the attached picture. They refused to fix their mistake. Not a good way to do business. I should have taken notice of the other negative reviews. One of the 5 star reviews is from one of the employees/family so the overall rating would not even really be 3.4 stars. Beware.
I live in Indianapolis and did not drive to Anderson to pick trees on 3 occasions over the last 6 years. They picked them and they've all been beautiful. Twice I've had to use the warranty and service was great and prompt. Overall I've purchased around 20 trees. Highly reccomend.
Great service!
Guy is a buffoon, avoid at all costs
Deli
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