Chicago, United States
1926 W Montrose Ave
$$
+17739047779
N/A
I’ve shopped dozens of times at Hazel and watched their growth over the years since living in Chicago in 2006. One time stands out the most in the clothing store, specifically: I walked in and needed to find something cute, affordable and practical (not a one-time use) outfit and Marissa immediately sized me up and made some suggestions and the outfit I put together was perfect for the event I was attending. I’ve worn the pieces (dress, bracelet [purchased at the other location, years prior] and earrings in differing ways over the years and everything is still in great shape.
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Beautiful one of a kind dresses, tops, pants, shoes and, jewelry. Also sell men's apparel. Owner's very nice! Watch out when you step in there's a curved slope at the entrance making it easy to trip, especially for Seniors.
Unique items and gifts. Upscale store with a neighborhood feel.
While patronizing this business on 5/11 to purchase a Mother’s Day gift, I witnessed an unfortunate and harmful microaggression against a fellow shopper. I watched an employee stop what they were doing behind the counter to approach the only man of color in the store. The man was looking around shopping just like myself and the others in the store. He was asked if he needed any help, the man politely declined. The employee walked away but continued to watch the only man of color in the store. It was blatantly obvious that he had been racially profiled. I suspected by his visually uncomfortable demeanor and laugh of disbelief that that he had realized why he was the only person approached. The man soon left the store. When I asked to speak to a manager I found out that the person in question turned out to be the owner of Hazel, so I disclosed to an employee what I had observed. Her response was as unsettling as the event itself. She suggested that the man was approached because he might have been “a neighborhood person” that the store was having trouble with. This confirmed my suspicion that the man was racially profiled, as well as how staff are trained to handle a situation like this – by approaching a customer and asking if they need assistance. My concern was further brushed off because the employee insisted the owner is the nicest man she knows. While I realize that he is probably a very nice man, this does not excuse unintentional racist behavior. I would like to continue supporting this business but will not be able unless they develop a better practice dealing with unconscious bias. I deeply regret not standing up for this man while he was still in the store but hope Hazel will take action to confront unconscious bias to prevent a situation like this from happening in the future.
My \Go to\ for all presents for my wife. She has absolutely loved any/all jewelry that I get for her. I even scored BIG time with a really cool dress that I picked out that she gets compliments on all the time. Definitely visit this neighborhood gem for all your gift giving & hey, pick something up for yourself
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