Chichester, United Kingdom
Bosham
N/A
+44 1243575505
Great sail shop will recommend
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Great sail maker from the small sail boat to the largest mega yacht Batt sails is the place to go.
Unfortunately, this was a very poor experience from beginning to end. I am not inclined to leave reviews but felt I had to. It took 3 emails over a few months, asking for a quote for my Tideway 14, before I got a response. I was advised it would take 3-4 weeks to make the sails and placed the order. It took 7 weeks and a phone call from me before I was told they were 'ready' with no explanation as to why it had taken that long. I had left the existing sail as a pattern. When I picked them up and got them home, the tack eyelet was in the wrong place for the boom; there was one less reef lashing eyelet; there was one less luff lashing eyelet; the luff eyelets were smaller than the originals and the agreed tell-tails were missing. The sails were collected from my home to be corrected (where possible) with a promise they would be back by the weekend. (I decided to stick with the one less reefing lashing and luff lashing). They weren't delivered. Supposedly a problem with a courier. Another promise to deliver them on the Tuesday. They weren't delivered. Another problem with the courier. I went to get them in the end. (20 given to me for a two hour/80 mile round trip). Still the placing of the tack had not been changed and I had another hour to fill while this was finally done. When I said that I had found it all a very poor experience, there was nothing that Batt sails offered to 'make it right' and seemed affronted that I should even have suggested such a thing! There are other sail-makers in the area!
Great sails.
Always helpful and good value for money.
Very experienced sailmakers, from dinghies to Classic yachts.
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