Lake Zurich, United States
195 S Rand Rd #110
N/A
+18477260300
I have been coming to this dentistry group for over ten years. I previously saw Dr. Paul Herer, who retired in the summer of 2020. A few years ago, I had an assistant/nurse use a much larger size biting piece for my X-ray because they ran out of my size. Since then, I have been reluctant to have an X-ray performed due to the association of pain with that specific X-ray. Upon arrival, my mother was told that if I didn’t have an X-ray performed today, that we would have to find a different dentistry. My mother booked me an appointment a week ago, and in that 7 day period they neglected to inform her the conditions of my teeth cleaning. We were promptly kicked out. When we left, before we even stepped a foot outside their establishment, I heard them badmouth my mother. “She’s one of those moms,” they said. As we walked out the door and into the parking lot, they continued to speak loudly, and it is very clear they continued to insult my mother. The disregard for courteous conduct within this dental group is astounding. If you are considering this group for your child(ren)’s dentist, please don’t waste your time here.
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I been bringing my children here since 2009, this tells u how good they are.
Dr's are amazing. BUT I do have to complain about the assistant Emily, she was rude to my 5yr old daughter. Had no manners as my daughter was crying. Not even tried to calm her down. Emily was just looking at her. I stepped up and tried calming my daughter down. Until Emily said with a nasty voice "you better stop" i requested to get another assistant for my daughter.
Dr. Sarah and staff were wonderful to deal with. Took my 1 year old for her first dentist appointment and everyone was great with her! The office was very clean and looked like they were following COVID-19 protocols very well. I highly recommend bringing your kids to this office as I will continue coming back to this office for my child’s dentist appointments!
Dr Joshi is SO great with kids. 2 different times we have needed immediate care (2 different kids) and they were incredibly accommodating. The staff is so kind as well. Really appreciate places that know how to be kind to kids.
A HUGE thank you to Dr. Sarah! My son cracked his tooth in half fallen off his bike, it was pretty bad fractured tooth and needed immediate attention. At 8pm at night after almost four hours of trying to find a dentist that would help, she was the ONLY one that answered her phone immediately and was willing to help us right away no questions asked. We were so grateful to have someone so kind, gentle, and treat us like one of her own patients in this time of need. I can’t THANK YOU enough for not having him have to go thru the holiday weekend in pain!
Such a warm and welcoming staff. All the dentists are all so friendly and kind. We love coming here and are so happy with the way they explain procedures and services!
My son loves this dentist!!! Dr Paul is amazing with him. My son started seeing them when was 6yrs old, his general dentist at the time referred us there because of a infected tooth they took care of my son immediately and got him pain free quickly. My son is now 9yrs old and I still take him to Dr Paul for is 6 month check ups and cleaning and any other time he may need to see him. The office staff is amazing as well. If you are in need of dentist for your child call there office. I live in waukegan and drive to there office because it's worth the drive for my child to love to go to the dentist.
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