Chilliwack, Canada
43701 Industrial Way
N/A
+16047920781
Rick is awesome! All the staff is very friendly and knowledgeable. Best auto wreckers to deal with.
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Knowledgeable, helpful and they can get you new parts as well. Until you get to know them they can be a bit... gruff.
They were super friendly and helped me right away! Found what I needed and even gave me the best discount! Thank you so much!
I just want to let people know,I have been dealing with Riteway for a couple of years as a Service Manager at an auto dealership. They are amazing! Friendly helpful and extremely knowledgeable staff. Highly recommended. If they don't have what you are looking for they will source it out for you.
I ordered a part for an 2009 and my fault i needed it for a 2008 so I called and the guy told me they had to go out and buy the part from someone else, however the part was on there inventory list thats why i called from the island, I told him i find that hard to believe and would like to be refunded for the part and he hung up on me. Have never had service anywhere like this before. Buyer BEWARE. I Did call back the next day and talked to the owner or manager of Riteway Auto and informed him of the situation and he just told me to send back the part and I would be credited the full amount. Yes I did have to pay for the shipping, however I was not charged a 20% restocking fee that they do mention on their website. Just a suggestion maybe management should have weekly staff meetings and explain different situations that do happen or have happened and explain to staff on what is to be done when situations like that happen.
But you don't have the part, they will tell you where to go and look for it. Great bunch of guys.
I bought a starter and they did say was tested to see it was working fine, then when my mechanic Put it on he said it wasn’t working at all, now they did say that I could return the starter but I will be relying on them giving me another one and risking for them to say “we tested it and it’s working fine” to go home and findding it not working again. now iam left out questioning 1: their testing technics and lack or training in that department and 2: RELIABILITY in the parts that are purchased here.
The staff here are knowledgeable and found what I need quickly and inexpensively. I am a first time customer, and I will certainly use them again.
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