Chilliwack, Canada
46152 Fifth Ave
N/A
+1 6047924914
In-store shopping
Prime Cuts canned food is now a sloppy, goopy mess. Making stools constantly soft. Very disappointed.
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DO NOT BUY. Our dog got very ill (vomiting and diarrhea) from eating their "Lean Cuts" dog food. We purchased a 24 pack and she got sick after eating the first can. Initially we didn't think it was the food because she's had it before but when we went to open the second can, a portion of the dog food was missing (?!!) and MOLDY, see attached pictures. You can tell this went moldy while in the can because there's mold on the lid as well.
The quality of this food had declined so much my dog will no longer eat it. Dog food is gross to begin with, now this product is vile. We cannot use this product without vomiting and gagging. I am heing entirely truthful What happened?
This use to be good quality. I have 4 dogs and purchase 125 cans per month of the large 690 gram cans. The last 2 months the quality has seriously declined. More than 1/4 of each can is gel and the food is a sloppy mess. I remember paying for dog food, not processed gel. Customer service just responds with an apology and then ignores emails. The integrity of this company and their product is garbage. I was called and offered a free case - why would I want more subpar food - I emailed several times and explained that I would like to support a local company and that if they ever get their quality control issues under control I would happily support them again. NO RESPONSE - THIS OWNER DOES NOT CARE. I explained how sick my dogs got - THE OWNER DOES NOT CARE.
Rice and Lamb Three different cans of rice and lamb. Contacted company no response to email a month ago.
Latest batch of the regular Tri -V very disappointing ....sloppy 1/2 liquid slop I have used this brand for many, many years and many dogs as I liked the ability to slice the food into equal portions , but no longer . I will look for another brand. If I could have assigned no stars in order to post this opinion , I would have . No stars for slop. Very disappointed .
Have been feeding my 3 dogs tri V for a number of years but lately the cans have been mushy and full of gel the dogs have turned their noses up and don't want to eat it? What has changed?
best thing my dogs have ate it is the best dog food we have given to our dogs
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