Chilliwack, Canada
7854 Vedder Rd
N/A
+1 6045070829
Worst experience I have ever had in my entire life at a car wash. First I paid 21 for a premium touchless car wash and as I'm sitting there waiting for the door to open, an employee comes over and tells me that it's out of service and I have to go through the soft cloth wash. Still payed the 21. Once I was done, I got out of my truck to see how clean it was and they were still so much grime and dirt on the wheels tires and the lower sides of my vehicle. I could have easily washed it better myself
like
Purchased a touchless car wash for 21 the premium service. I just came from the mountain pass and wanted the snow salt and grime washed from under and on my car. There was no under carriage wash. The soap did not cover my car and the pressure rinse missed half of my car. So I have a car that is half cleaned (poorly) and half my silver car still brown with dirt. Not happy and will not be returning. Wished there was a staff member there to get my money back.
The hand car wash machine kept eating my rookies so i decided to go to toughness car wash after and no soap came out during the cycle. I called and left a message with the number on side or building but to no avail no response no reply. Will never go back. This place is a 1 star for professionalism and quality.
Very disappointed as we had emailed (submitted our concerns) on their website directly weeks ago with zero response. I had hoped someone would have reached out to at least acknowledge our concerns however as we have still heard nothing back we'll leave this review. We went through the wash, no touch, and bought the full package. Long story short, we splurged on this as I was taking someone who had never been to one of these so decided to go for the full meal deal. Inside the wash, the machine that is supposed to light up and tell you what you are getting was broken. So I have no idea if we did in fact get what we paid for nor di did my guest have any clue what was going on....when we left, we immediately pulled over to check out the job it did and there was still dirt in many places. Windshield, mirrors, doors as well as the top of the trunk were all still dirty...couldn't believe how bad it was actually. There were so many signs in there saying if you weren't satisfied then to go see the attendant and they would hand wash so I should have known. That being said, another reason we went in there was that we had an appt afterwards so could not stay for this, nor did we even see an attendant. I did take pictures and let them know in my initial email that I could send them. For full disclosure, I emailed to explain what happened and ask for a credit or future wash as this was pretty much the worst wash I've ever received, especially seeing as how we bought the most expensive option. Had anyone even responded at all I would most likely not be leaving this review. And no, it did not go into my spam. Will never go back nor will I recommend this particular location to anyone I know.
Clean, efficient, economical and the equipment was well maintained and worked
Deli
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