Christchurch, New Zealand
388 Blenheim Road, Upper Riccarton
N/A
+64 33459800
Dealing with Gary from the team. Top bloke - great at what he does. Very happy with the service and products. Gary helped us with our business insurance. I have already recommended Gary and the team to others.
like
Super slow service when we lodge a vehicle claim. Daimler insurance likewise. Almost 3 weeks they haven't complete a minor claim. I've worked 10 years in insurance in Fiji...way better i would say.
fantastic helpful staff. highly recommend
My premium went from 2,500 to over 8,000 per annum when they found I had two rooms of my house used as an office. They refused to rate just part of the house and insisted that the whole house be rated as commercial. I then paid it in installments through the year last year. This year I did the same, then in September, having paid 75% of the fee being three quarters of the way through the year, I got a phone call today threatening to cancel the policy if I didn't pay the rest within 5 days because I was drip feeding it and I "hadn't ticked the premium funding option.' I said I didn't understand that premium funding was drip feeding and given I paid that way last year, and have been paying steadily all the way along, why had it taken them 9 months. I asked for to change to drip feeding and they refused. I'm shopping elsewhere. They did pay the extra from EQC and I am grateful. But I've been regularly paying a huge increase and feel that they are holding me to ransom when I have been very conscientious. Fair enough if it was still 2,500.
As agents for Hyundai insurance they were not at all helpful
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