Christchurch, New Zealand
Christchurch Central City
N/A
+64 800229267
I get it, it's a debt collection agency but does not mean that the call center staff should be as rude as they are, idk how many Americans you have working there but he needs an attitude change
like
Very good
You sign up they buy your debt little amounts you might as well don't bother they get there money..Our monies is only recovered if when in 8 years its recovered they are not in a hurry
These guys just rang me, demanded my personal information. The guy spoke about money owed but wasn't willing to tell me more. Very dishonest
the worst company in NZ
I had my credit rating tarnished unfairly in april 2018. I was told it would be wiped. Now today (9/1/19) I applied for a simple 1000 overdraft for an urgent flight up north to attend my uncles funeral. I was declined because of my "debt" with baycorp. I am now unable to go simply because someone at baycorp didn't do their job properly. Companies like this fail to see that stupid little mistakes like this can actually have fairly devastating consequences for customers. I remember at the time they were very rude to me, and even today I got talked down to like I'm a piece of h!t. They are horrible to deal with and have next to no regard for people, and are only capable of apologising in a similar way that a sibling is forced to apologise to the other sibling by a parent. Baycorp probably wonder why their reputation is mud, but they've got no one to blame but themselves.
Absolutely appalling - we rang to dispute a bill that occurred from fraud. Instead of sorting the matter out - Baycorp insisted we pay - they refused to give reference details from the supplier (the supplier knew us as we had been regular customers years before, and had already stated we did not have a bill with them nor were we owing any monies). We kept being sent to the Philippines talking to people who did not know what to do.
Sooooooooooooo been on hold for an intire hour... still on hold and probably will be for EVER :(
Deli
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