Christchurch, New Zealand
15 Foremans Road, Islington
N/A
+64 508227696
The sales person was great promised me a lot of things, moving coordinator was great. Good price and good deal. However, I did have a lot of things got damaged during the transit. I am not super happy about the way they packed my things, which appear to be not having enough protection. And they did not have take any notes or pictures how have they dismantled my equipment which is promised by the sale person. On Melbourne side, Crown used other company Kent Removal to do the delivery and unpacking, and there wasn't appear to have good communication between the 2 companies. Kent Removal did not appear to know their scope of work clearly. Especially come to assembly. Kent Removal, promised that they will send specialist to assembly with my home gyms and even until now, 9 days since we have moved in, I still have not heard from them.
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We moved to New Zealand from the USA at the start of the COVID19 pandemic. Every single interaction with the members of the Crown Team was professional and courteous. We always knew what was happening, and what was going to happen. We most definitely could not have made this move without their superb service and help. Simply outstanding, and I would recommend them without hesitation.
Just went in to sign some papers for our move to Canterbury. The staff were very welcoming, polite and helpful. The work we needed was completed quickly and efficiently. All staff we met had smiles and nods. Great people to deal with. Thank you Catherine for your help.
Crown were absolutely phenomenal to deal with. Catherine from Hornby went above and beyond helping me to organize my move and sort out boxes for packing. Duncan and co were very punctual to the time they provided for pickup and were incredibly lovely to deal with. I could not recommend them enough!
moving from New Zealand to Germany was so easy with crown. The team in NZ was great !!! I felt really looked after. Same back home in Germany. Always informed what is going on. I had no damage at all and the goods were really well packed.. !!!!!!
Great right up until they stopped replying to me when the boxes were ready to be picked up. Now I have to dispose of them myself when they specifically asked me to contact them when they could come pick them up.
We shifted from Waihi to Rolleston using Crown Relocations. From the original quote to the final unloading of our furniture etc Crown were very professional and helpful. Nothing was a problem. Updates were frequent and the packers and unloaders were all efficient communicative and just got on with the job quickly and with minimal disruption. Ours was a big move. Recommend.
I'm posting this in Crown CHCH but the whole NZ team from Crown was amazing. Move was my elderly father's household CHCH to Auckland. I expected the slick professional service from what I had heard from friends of the family but what I did not expect was how totally wonderful the staff were.- the seamless way they worked together, the polite way they spoke to each other. It was a very hard thing seeing my father's life packed up, all the childhood memories. The guys were very understanding and empathetic as I was (over the 3 days of packing) a bit stressed and sad. They were kind and patient, and no detail was too small to be noticed. Unpacking in Auckland at storage unit was also smooth as silk. If you are considering Crown, it is a wise choice. Thanks Crown!
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