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Godfreys Northwood

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Christchurch, New Zealand

godfreys.co.nz
Vacuum cleaner store· Air filter supplier· Cleaning products supplier· Industrial vacuum equipment supplier· Janitorial equipment supplier· Vacuum cleaner repair shop· Vacuum cleaning system supplier

Godfreys Northwood Reviews | Rating 3.8 out of 5 stars (8 reviews)

Godfreys Northwood is located in Christchurch, New Zealand on 554 Main North Road, Belfast. Godfreys Northwood is rated 3.8 out of 5 in the category vacuum cleaner store in New Zealand.

Address

554 Main North Road, Belfast

Phone

+64 33238547

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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Natalie Short

Went here today looking for vacuum bags. Although they didnt have the one we were after in stock, they gave us a free temporary one to keep us going until stock arrives (later this week). The staff were knowledgeable and friendly. Would highly recommend.

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Janelle Holton-Lowe

An honest review - The vacuum cleaner we purchased blew up after 12 months of extremely minimal use (we have cleaners who do the vacuuming with their own vacuum cleaner) - it was the Paws and Claws hoover. They wouldn't loan me a vaccum cleaner as they said they are all in use due to high volumes of other people experiencing break downs. They replaced the motor but this took over a month. In the interim I bought a Dyson stick vacuum cleaner which is a much better vacuum cleaner.

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Josh Norriss

14/12/20 Update STILL NOT RESOLVED!!! I have requested a full refund yet again, they have just gone ahead without informing me & repaired this against my wishes & now informed me its ready for pickup. Took about a month & a half to repair which takes up most of the 3 month warranty, which if you consider it took less than 2 hours of use to have a major problem which stopped me from using it. ANY reasonable person would not want the vacuum back whatsoever, these guys are absolutely useless. This has to be by far the worst customer service I have EVER received bar none, & all over a 130 vacuum. I am actually in disbelief over how bad their customer service is. Bought a Work Hero Shop Vac off these guys, got less then 5 hours use before it started rumbling & smelling of smoke, took in which I was surprised that the only option they offered for a 130 vacuum was to send it away for repairs. Almost a month later I am still waiting for it to be repaired - have directly quoted the consumers guarantee act & asked for a refund. They seem to have the weird idea that their shop policy overrides the consumers guarantee act & are adamant that I must wait for the vac to be repaired. I would recommend staying the hell away from these guys as they have shown poor understanding of the consumers guarantees act, very little willingness to work to resolve the issue & have no real ability to assess or repaire their products within a reasonable time.

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Rosalind Hynd

Pop into see The team at Godfreys Northwood, looking for a part. While they didn’t have it in stock they sourced it from another branch and had it out put aside for my family to collect. Amazingly though service, and was right into it! Will be back to see them again!! If you’re ever in the market for a vacuum cleaner or need parts go see them. Was fantastic service! Thanks Guys my vacuum will be working like new!!!

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Greg Adamson

Took my dyson vacuum in to get serviced, took im over two months to fix . Had to chase them up many of times and they couldn't give me a time frame. Disgusting customer service. Never again will I use them .

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Mohammed Kilani

Very helpful staff and the vacuum cleaner are good value for the money

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Joanne Cooper

Great service from helpful staff. Good knowledge of well priced procucts.

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Shirley Lee

My daughter and I recently visited the Northwood Store and were extremely impressed with the help and knowledge of the gentleman who served us, Ari, was his name. He was genuinely anxious that we should purchase a vacuum which was best suited for my daughter's home. We left very happy customers. Shirley and Elizabeth Lee.

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