Christchurch, New Zealand
275 Fifield Terrace, Opawa
N/A
+64 33325702
Toilets
Wheelchair-accessible toilet
I have been a patient here at Helios for 10 years. I highly recommend Dr Edward Wright - he is an excellent Dr who listens carefully and takes very good care of his patients. The nurses are kind and caring and I really like the new patient portal where you can book an appointment online.
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Very good medical centre.
Dr Wright is our family doctor, he truly listens and isn't just about getting the quick fix. He also believes in the best outcome for everyone not just the symptom at hand. I also had our midwife selected here (rata midwives), highly recommend this practice in family care.
After a great beginning here 8 years ago, the practice has gone downhill ever since. It used to offer a range of options to discuss health, but now, due to their inability to retain staff, only Dr Palmer is left to discuss other health options and he is very difficult to get an appointment with. There is something wrong with the management of the practice as they cannot keep staff or see ANY patient, aside from the first of the day on time, and they don't contact you when they are running late. Of the last 3 appointments they have been a minimum of 50 mins late, the maximum was 1 hour and 37 mins! I cannot recall an appointment when they have been close to being on time. Perhaps they are understaffed, but I imagine from my conversation in the waiting room this morning, that lots of patients will be leaving, so that will at least solve that problem. The staff seem kind enough, but their system is not functioning well and that must be management.
The efforts of Dr Catherine Thomas to assist me with my current health dilemma are greatly appreciated. I have felt listened to and have received intelligent and compassionate care. Her insights and actions have inspired confidence through a difficult passage and I am most grateful to her.
Great experience here. My doctor is fantastic and recommend I see the new naturopath. Stephen was great and really helped me.
I really enjoyed my expierence here. The staff were very friendly and welcoming and my doctor spent extra time with me to answer a few questions and concerns I had.
The good: The female doctor, Sue, is known for combining natural healing alternatives with Western medical treatment, though I never experienced this when I was her patient. She encouraged me to use my medical insurance policy to go for essential diagnostic tests. The not-so-good: Always waited quite a long time before being called in to see the doctor. When I went in, the doc would unobtrusively set a timer so as to ensure that she would not go beyond 15 minutes with a patient. I know because she told me when I protested that surely 15 minutes weren't up yet! Very businesslike and money-oriented. Poor bedside manner. No empathy. Most unfortunate. It was a joy to finally leave that clinic!
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