Christchurch, New Zealand
69 Gasson Street, Sydenham
N/A
+6433661907
Rarely give 5 stars but they deserve it. I wouldn't hesitate to buy anything from them. I had to return a faulty product bought over a year ago from a different retailer and they replaced it the same day. Friendly, knew their stuff and very customer focused. Excellent service.
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Having purchased a very expensive product a few months prior, when it stopped working I mistakenly thought it may be a warranty issue so took the item back to them. The plug had to be re-fitted, they charged over 100.00 What a rip-off, they should be embarrassed with that level of service charge with a client who has spent thousands.
Bought a wet and dry vac from bunnings and motor crapped out. Used less than a dozen times and still looks like new. still under warranty. Hydraquip gave reason that dirt got inside motor as for not having a bag on and warranty is void when I explained it was used for wet vacuuming and that dirt could possibly get in from water residue. Would never buy a cheap model Karcher again as it's just a name and be weary about their 2yr warranty as they try to fix instead of replace!
Don't call Karcher NZ just contact these guys. Craig was very helpful and knows how customer service should handled for a company that stands behind its product. Good job !
I purchased both a window vac and a Professional T 12/1 vacuum cleaner for my home, and I was very impressed at the efficiency and durability of both products. The service I received was fast and very courteous and I definitely recommend Kärcher products to my friends and family
Great new show room with plenty of products on display. Helpful staff with plenty of knowledge about all things Karcher.
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