Christchurch, New Zealand
520 Wairakei Road, Burnside
N/A
+64 33594132
Car has been in use for a few years - there were scratches and bumps all over. The documentation before we left was thorough so you won't be held responsible for something somebody else did. We had an issue with the cigarette lighter and had it fixed in a garage. We got reimbursed for the costs for repair without hesitation. Friendly staff.
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We rent a small campingvan at backpacker sleepervans and we’re really positive surprised. It was much bigger inside than we expected. The car was really great. We would recommend this company 100%. We had some mercanic problems and needed to have a break for around three days. The service was great. They organized a workshop for us and we didn’t have to pay for it in advance. So the paid for it directly by themselves. After we were back in Christchurch we expect that we need to discuss a lot for get our money back for those three days, but it was more than easy. They gave us the money for the three days plus the fee we need to pay with our credit card. Really great service. Highly recommended.
Collected the car in christchurch and saw it was scratched and banged up. No problem for us, but after driving 40 km, we noticed that there was mold in the car. On the roof, in a little compartment next to the handbrake. Called the office and we could go back to solve the problem. A lovely lady cleaned the car and gave us new curtains and we got 1 day hire back. After the first night we noticed that there were still places with mold and the smell of the cupboard with the sink was like an old, wet basement. The 2 burner stove was rusted and couldn't get used, it was stuck. They gave us 2 little camperstove's, wich is not a problem, but you don't have the place to put them in your car. So you have to look for a bench. We payed 25 for 3 gas canisters(wich i tought would be for the integrated stove, and would probably cost around that mark) but got 3 canisters for the camping stove(wich cost 5 in the warehouse for 4 canisters). But that is not the bad part: one of the canisters was not full and rusted. Also the door handle looked dodgy: It appeared that the car got broken into, and that this could happen easely again with a screwdriver. The first night we sended an email for this and the door handle, but never got a reply. Also really really cosy for 2 people(a double bed of 1m wide ...), but that's not their fault. For 1 person it would be a great car and a cool design, if they would renew the whole inside. Postive note: the car only used around 8-10l /100k and drove pretty ok for an older car. They only needed to adjust the brakes, because there was a really big margin in pushing the brake and braking. Also a strange thing: when driving you plugin the coolerbox, but how do you recharge your gps then when there is only 1 12v plug and no usb...
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