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Member One Federal Credit Union

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Christiansburg, United States

memberonefcu.com
Financial institution· Credit union· Federal credit union· ATM· Mortgage lender

Member One Federal Credit Union Reviews | Rating 2.9 out of 5 stars (5 reviews)

Member One Federal Credit Union is located in Christiansburg, United States on 105 Oak Tree Blvd NW. Member One Federal Credit Union is rated 2.9 out of 5 in the category financial institution in United States.

Address

105 Oak Tree Blvd NW

Phone

+1 8006668811

Service options

Drive-through

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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D

Donna Wilson

I have had an account with this branch about 8 years and I love them. They have great customer service.

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David Draper

Jasmine Anderson was very helpful. She is very polite and made the problems and questions I had seem small. Great Customer Service and a great atmosphere !!!! Top Knotch

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Jacob Agee

The bank itself is fine. It functions as any other would. However... EVERY FREAKING TIME I try to call, I am sent to a call center. I have never sat on hold for less than 10 minutes. The call tree when you first call is SO long and annoying. The whole process of trying to talk to these people for anything is frustrating, annoying and honestly I dread it. This should have been fixed years ago, yet I continue to deal with it forever. I'm sure I am not the only one that has this frustration. EDIT: as I write this, I have sat on hold for 24 minutes and have not spoke with anyone. I decided to hang up and might take my business elsewhere.

K

Karen Osborne

I first became a member of Member One CU when purchasing my car and shopping for the best loan. I have since consolidated my debts, and have 1 monthly payment with an excellent low percentage rate. My experience over this time has been nothing short of wonderful! Daniel Haller helped me to navigate my way to becoming debt free in a manor that has totally relieved my stress! I enjoyed my time talking with him and with appreciate his expertise! We came up with a game plan so much better than I could have imagined! I cannot imagine going anywhere else for financial assistance from car to home loans! Thank you so very Much Daniel!

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Jay Fernandez

I've had a few issues with this bank but today clinched it. The first incident I had was when it took forever for me to receive my bank card until I emailed the gentleman that helped me open my account a card was sent ASAP through FedEx. 2nd issue was when I was working on a Saturday morning and I call their 540 number, which I assume is a direct number to the bank but I was told in another call it's not I ask what time the bank will close and I am told 1 pm, I arrive 4 min. past noon and they are closed. This time I deposit a check through their mobile app and still the transaction is pending. Now I've deposited checks before through a larger worldwide banking system and it clears in minutes. The teller tells me it takes 3 days for it to clear and it tells you that in the fine print, by the way, this woman looks like she enjoys giving bad news by the way she tells you and the look on her face. This bank is the worst but I'm guessing this is what you can expect with a small-town institution.

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