Christiansburg, United States
400 Peppers Fry Rd NW
N/A
+1 5402511142
Kerbside pickupIn-store pick-upIn-store shopping
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
They were amazing! I came in because of a nail in my tire. I had set up an appointment for 2 new tires. They checked to see if the hole could be patched up first before letting me buy 2 new tires. After realizing I indeed need new tires, they checked my battery and refilled my washer fluid. Price was the best around. With me being a female, they did not push me into anything or try to trick me into unnecessary things. Service was fast. Will recommend to friends and family!
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I found some discounts online so they replaced my tires at a good price, but they ended up damaging a tire pressure sensor in the process and then tried to charge me 150 to put in a new one. There are other reviews stating problems during tire installation as well which is unfortunate. Accidents happen, but the best way to handle that is to accept it and make it right, rather than hide it from the customer or tell them NTB wasn't at fault.
Had app at 10am was told to come back at 3 and they still couldn’t get to me, not to mention the guy at the front counter lol a joke
This place is totally awesome I recommend if you are anywhere near this place and you need something fixed go here. I was out of town and my tire blew three times on my drive back home. Spent a lot of money everywhere else that I had stopped but not only are they reasonably priced but it was closing time for them and they stayed and kept the shop open and fixed my tire so that I could drive back home to Virginia Beach. Thanks again guys, may God bless you and your families for many years to come. I did make it home by the way...
I have been going to NTB formerly merchants for about 10 years. The tire prices are great with excellent quality to choose from. Everyone I have dealt with has been very knowledgeable. Being a women they have never tried to take advantage of me but explained things to me. Have referred several family and friends to them.
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