Circle Pines, United States
9046 Lake Dr
N/A
+16513258132
Ike is amazing. Very professional, prompt and courteous. He arrived on time, on a Saturday, with his helper wearing proper face masks to repair my leaking copper pipe in the basement. They used drop cloths, explained exactly what he was doing and why, how to prevent problems in the future, and other helpful advice regarding my old spigots. Finished in one hour, charged what he quoted, even though more materials required than what he estimated. Hire this guy, won't regret it.
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Ike is the best! He is reliable, on time and reasonably priced. Integrity would be the word that comes to mind & Ike conducts business in such a personable and ethical way. We just won't use anyone else. I recommend Ike's to all my friends & they always commend on how wonderful their experience was. Thanks for being a vendor we can trust for our home and our rental property.
We called to see if we could have our toilet paper holder retrieved as it was flushed down the toilet. They mentioned they would have to pull the toilet and snake it to remove it. The technician came out, pulled the toilet, removed some toilet paper that was stuck around the lodged toilet paper holder, and reinstalled it without actually removing/retrieving the plastic toilet paper holder. It is still lodged and causing the toilet to get plugged easily. The toilet \flushes\ but not before it fills all the way up then goes down extremely slow, and if we try to flush any toilet paper, we have to plunge it to get it to go down. I don't understand what we paid for, their Technician left knowing the problem wasn't fixed and we still paid them for a service they didn't fulfill. With all these great reviews we expected more.
Overall, they were very polite, but I had the same guy back three times to fix the same leak and charged us twice. We will be hiring someone else to fix the toilet since that’s still leaking too. I wouldn’t recommend them.
I used Ike's to clear a drain clog in my basement floor drain. Jason showed up on time and was a true professional. The drain was cleared and he took the time to explain and show me a few things. However, a few days later, the same drain backed up again. I cannot say what caused the backup again, but what I can say is that when I called back, everyone (from Ike himself, to the office staff, to Jason) was courteous, prompt and made sure we were taken care of- a sign of a well-run business. They had Jason come from across town the next morning (only because I called late in the day yesterday) and he took another look at the issue. It was remedied again, and I feel confident in the service provided. As someone who has worked in service professions previously, I understand that things happen. Especially when working with something like a drain clog it's impossible to say how another clog developed so quickly. So what really counts is how they handled the situation, and they did so with a high level of professionalism, and I would recommend them highly.
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