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Citizens Advice Bureau

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Peterhead, United Kingdom

citizensadvice.org.uk
Citizens advice bureau· Non-profit organization

Citizens Advice Bureau Reviews | Rating 4.3 out of 5 stars (6 reviews)

Citizens Advice Bureau is located in Peterhead, United Kingdom on The Old Town House, Broad Street. Citizens Advice Bureau is rated 4.3 out of 5 in the category citizens advice bureau in United Kingdom.

Address

The Old Town House, Broad Street

Phone

+44 1779471515

Accessibility

Wheelchair-accessible entrance

Open hours

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Audrey Watt

I have visited this bureau on many occasions over the years and have always found their advice very helpful and comforting. Unfortunately this was not my experience on my last couple of interactions with this Bureau. I had the unfortunate experience of visiting this bureau just before the first lockdown I believe it was March 2020 and I initially filled out a piece of paperwork at 10.20am. I was told by young girl that an advisor would be presently. I sat in the waiting room with 2 other gentlemen who had also been waiting a long period of time . During this time the “Manager “ and 2 other women went outside for what I can only assume was a cigarette 3 times and they were yet to acknowledge me or the other 2 people waiting. Eventually I gave up at 11:15 as not one single person had acknowledged my existence . Out of desperation I called this Bureau in October 2020 and on the first occasion was hung up on, I then called back and a young woman answered in a very annoyed tone and simply told me they were busy . This Bureau was once a place of customer integrity that cared about clients I shan’t bother them again .

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Yohn Plunt

If I could, i'd rate it minus 5 stars. Utterly uselessly wasted time. Didn't help at all. They even didn't care about my problem. I had feeling that some bored housewives have gathered together to have a good time, but I am just another nuisance to get rid of as soon as possible. Will never seek for any advice there. This probably is the reason why this bureau doesn't appear if I search for the nearest to my post code. It just can't be taken seriously. This is my worst experience with Citizen Advice Bureau EVER.

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Peter Stewart

I went in not knowing what to do. All the ladies where extremely helpfull & looked after me with real concern Im most gratefull for all their help

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Reo Christie

Very friendly and helpful with all your enquiries.

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Sandra Cowie

Very helpful ; )

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Andy Taylor-Jones

Essentially needed in thr community

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