Clairmont, Canada
7602 98 St
N/A
+1 5875889243
I have had nothing but fantastic experience from this company! They are always so helpfu, and pleasant when I call in my order. And when they deliver it is always on time, friendly, and respectful!
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Paid for propane online on a Wednesday. I even called and left a voicemail with reference number as proof of purchase. Still no delivery by Friday so i called Friday, was told they hadn't received payment. The lady said she would call head office about payment and that delivery will be Saturday. Office was closed Saturday. I tried to find an after hours number, nothing. It was minus 31, I had 2 toddlers in house. Spent the whole weekend in cold weather. I didnt get a courtesy call or anything to tell me payment hadnt gone through. I call in Monday March 16/20. They still have not received payment. They ask me to send proof of payment. Not sure why this is taking so long to go through. Last time I tried to complain, was told that the tank would be picked up if i wasnt happy with service. I am not happy with service but I shouldn't be told that i can take my service elsewhere if i wasnt happy. I only wish someone else had heard that conversation.
Had good experiences until the last fill, 2 days ago. I got double billed for the delivery charge because we have 2 tanks and their new meter charges for each, and they're fine with running that scam.
Currently have a pi tank rental with them and i have them deliver propane. Good service.
Sloow service when it comes to residential heating . Wait for days without heat in winter
Deli
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